Nature Direct respects your right to privacy and is committed to ensuring your privacy while using the My Nature Direct distributor’s website. Nature Direct is bound by the provisions of the Privacy Act.

How we use your information

When you choose to contact us via the "Contact Us" form on our website, we require your name, email address and telephone number. We ask for this information so we can give you an efficient and appropriate response to your query.

When you make a purchase from an Independent Distributor, you have the option of providing your email address and/or mobile phone number. If you choose to give this information, your Distributor will enter this into our systems with your order. (Email address is required if you wish to receive a tracking link for your order.)

The information we collect is stored in a private customer database that is only accessible to Nature Direct staff. We use this information to create a mailing/mobile SMS (text message) list for our direct marketing, from which you can unsubscribe at any time.

The information we receive will not be sold, traded, or rented to any third party.

Competitions and prize draws

When you enter a competition or prize draw, we ask for your name, address, email address and phone number so we can notify you if you win. This information is also added to our customer database and used as above. You can ask to be unsubscribed at any time.

Your consent
By using the My Nature Direct Distributor’s website, you agree to let us collect and use information in a manner consistent with the guidelines stated in this policy.

If you have any questions about our Privacy Policy, please contact our Customer Care Team on 1800 148 133 or email